Privacy Policy

1. Introduction

Solar AI Advisor is an independent solar advisory platform that helps residential and commercial consumers evaluate rooftop solar opportunities, estimate savings, understand subsidies, compare options and connect with suitable installation partners.

By using our website, calculators, reports or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Depending on how you interact with our platform, we may collect:

• • Full name
• • Mobile number
• • Email address
• • City, district and state
• • PIN code
• • Monthly electricity bill information
• • Property ownership details
• • Rooftop characteristics
• • Solar preferences and requirements
• • Uploaded electricity bills
• • Uploaded quotations and supporting documents
• • Device, browser and usage information

3. How We Use Information

Information collected through the platform may be used to:

• • Generate solar sizing recommendations
• • Estimate savings and return on investment
• • Determine subsidy eligibility
• • Generate AI-powered analysis and reports
• • Match users with installer partners
• • Arrange site surveys
• • Facilitate financing discussions
• • Improve platform performance
• • Prevent fraud and misuse
• • Comply with legal obligations

4. AI-Powered Recommendations

Solar AI Advisor uses artificial intelligence, machine learning, rules-based engines and automated calculations to generate recommendations and estimates.

AI-generated outputs are informational estimates and should not be interpreted as engineering, legal, financial, tax or investment advice.

Actual installation costs, energy generation, savings, financing outcomes and subsidy amounts may vary based on site-specific conditions and government policy changes.

5. Installer Matching & Lead Sharing

Where you provide consent, Solar AI Advisor may share relevant information with selected solar installation partners for the purpose of quotations, site surveys, project evaluation, installation planning and subsidy assistance.

We only share information reasonably required to facilitate these services and do not sell personal information to third parties.

6. Document Uploads

Users may voluntarily upload documents including electricity bills, installer quotations, project proposals, photographs and related supporting materials.

These documents are used solely for solar assessment, verification, subsidy guidance, project tracking and service delivery purposes.

We recommend that users upload only documents necessary for the requested service and avoid sharing unrelated personal information.

7. Cookies & Analytics

We may use cookies, local storage technologies and analytics tools to improve user experience, understand website usage and enhance platform performance.

These technologies may collect information such as browser type, device characteristics, pages visited, session duration and interaction patterns.

Users may disable cookies through browser settings, although some features of the platform may not function correctly.

8. Data Security

We implement commercially reasonable technical, administrative and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration or loss.

Security measures may include encryption, access controls, authentication mechanisms, audit logging and secure cloud infrastructure.

While we strive to protect information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

Personal information is retained only for as long as necessary to provide requested services, comply with legal obligations, resolve disputes, maintain records and enforce agreements.

Retention periods may vary depending on the type of information, applicable regulations and operational requirements.

10. Third-Party Services

Solar AI Advisor may use third-party service providers for cloud hosting, analytics, communication services, payment processing, customer support and related operational activities.

These providers may process information on our behalf subject to contractual confidentiality and security obligations.

We are not responsible for the privacy practices of external websites or services linked from our platform.

11. Children's Privacy

Solar AI Advisor services are intended for adults and property owners capable of entering into legally binding agreements.

We do not knowingly collect personal information from children. If such information is identified, reasonable steps will be taken to delete it promptly.

12. Your Privacy Rights

Subject to applicable laws, users may have rights regarding their personal information, including:

• • Access personal information held by us
• • Request correction of inaccurate information
• • Request deletion where legally permissible
• • Withdraw consent for future processing
• • Request clarification regarding data usage
• • Submit privacy-related complaints or concerns

13. Digital Personal Data Protection Act (India)

Solar AI Advisor is committed to handling personal data in a manner consistent with applicable Indian privacy laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), wherever applicable.

We process personal information for lawful purposes, implement reasonable safeguards and provide mechanisms for users to exercise their rights in accordance with applicable regulations.

14. International Data Transfers

Certain service providers supporting Solar AI Advisor may operate infrastructure located outside India.

Where information is transferred internationally, reasonable contractual, technical and organizational safeguards may be used to protect personal information.

By using the platform, users acknowledge that such transfers may occur where necessary for service delivery.

15. Changes To This Privacy Policy

Solar AI Advisor may update this Privacy Policy from time to time to reflect changes in technology, business operations, legal requirements or service offerings.

Updated versions will be published on this page together with the revised effective date.

Continued use of the platform after updates constitutes acceptance of the revised policy.

16. Contact Information

Questions regarding this Privacy Policy, personal data handling, consent management or privacy concerns may be directed to: